ADA Accessibility Statement

Our Commitment to Accessibility

Skyline Lending LLC DBA Skyline Mortgage ("Skyline Mortgage," "we," "us," or "our") is committed to ensuring that our website and digital services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive online experience that allows all users to access information about our mortgage products and services.

We are actively working to increase the accessibility and usability of our website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as well as applicable provisions of the Americans with Disabilities Act (ADA).

Accessibility Measures

Skyline Mortgage takes the following measures to ensure accessibility of our website:

• Providing text alternatives for non-text content
• Ensuring sufficient color contrast ratios between text and backgrounds
• Making all functionality available from a keyboard
• Providing clear and consistent navigation mechanisms
• Ensuring forms include descriptive labels and error messages
• Using proper heading hierarchy and semantic HTML structure
• Providing visible focus indicators for interactive elements
• Ensuring content is readable and functional when text is resized up to 200%
• Providing captions or transcripts for multimedia content where applicable

Conformance Status

We are continually improving the user experience for everyone and applying relevant accessibility standards. While we strive to adhere to WCAG 2.1 Level AA guidelines, we acknowledge that it is not always possible to achieve full conformance in all areas of the website. We are committed to ongoing improvements and remediation of any identified accessibility issues.

Third-Party Content

Our website may include content provided by third-party services (such as embedded calculators, chat widgets, or social media integrations). While we strive to ensure that all content on our site is accessible, we cannot guarantee the accessibility of third-party content. We encourage users who encounter accessibility barriers with third-party content to contact us directly so we can assist you.

Feedback & Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or need assistance accessing any content, please contact us:

• Phone: (407) 663-4743
• Text: Send us a text message using the chat widget on our website
• Mail: 160 Cypress Point Parkway, Unit C211, Palm Coast, FL 32164

We will make reasonable efforts to respond to accessibility feedback within 2 business days and to resolve any issues in a timely manner. If you need information in an alternative format, please let us know and we will work to accommodate your request.

Alternative Access

If you are unable to access any content or use any features on this website due to a disability, please contact us. We will provide you with the information or service you need through an alternative communication method that is accessible to you, such as:

• Phone consultation with a loan officer
• Documents provided in alternative formats (large print, audio, etc.)
• In-person meetings at our Palm Coast office
• Communication via text message or email

Legal Compliance

Skyline Mortgage is committed to complying with all applicable federal and state laws regarding accessibility, including but not limited to the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Fair Housing Act. We believe that all individuals deserve equal access to information about mortgage products and homeownership opportunities.

Updates to This Statement

This accessibility statement was last updated on July 2026. We may update this statement periodically to reflect improvements to our website's accessibility. We encourage you to review this page regularly for the latest information on our accessibility practices.